Convergent Informatics

The Virtual CIO Company

Putting together People, Processes, Technology

Enterprise Applications Expertise

Enterprise Resource Planning

  • Developed infrastructure for an ERP implemenation at a federaly funded research center with 10,000 users. Partcipated in the ERP selection and deployment.
  • Implemented Sales and Marketing portion of a large, global SAP ERP solution. System eliminated duplicate and redundant data sources. Ensured end to end tests covered the interfaces and functionality of the new system. Core member of the ERP selection committee.
  • Performed a business systems assessment and developed a detailed plan and approach for replacement of the legacy ERP system at a Southern California Fabless Semi-Conductor company.
  • Implemented order processsing, inventory and accounting system including user support, network support and systems management for a Direct Mail Marketing firm supporting significant company growth and increased profits.
  • Implemented inventory, accounting and payroll systems for an aircraft repair company reducing operational costs and time to prepare bills while improving inventory control.
  • Managed the design and implementation of a customer order processing system for a high-volume mail order software firm resulting in improved order processing and decreased costs
  • Supported acquisitions and reorganizations for a publicly held corporation; merged and integrated accounting and finanical systems, reducing operating costs.

Customer Relationship Management/ and Sales Force Automation

  • Selected and deployed a CRM solution to 500 field sales people for initial release. Subsequent release expanded to 1,200 field staff and implemented a standard selling model. CRM capability supported a five-fold increase in company sales.

Customer Master & Field Alignment

  • Created a single customer master data management and field alignment system which was a first for a large BioPharmaceutical company. Expanded capability to enable a 360 degree view of the customer at enterprise level, capturing all interactions from research to sales, while meeting all regulatory standards.

Competitive Intelligence

  • Implementated a Global Competitive Intelligence (CI) platform across Sales, Marketing, Research and Development at a large BioTech. Replaced the fragmented processes and tools that were in place. The new capability enabled the firm to better understand the CI landscape and change business strategies appropriately.
  • Implementated a USA focused Competitive Intelligence (CI) gathering system for a mid size BioTech company utilizing rapid development methodologies. The system was oriented to gathering information at congresses.

Sales Reporting and Business Intelligence

  • Implemented capability to automate the acquisition and reporting of all syndicated data from multiple third party vendors resulting in significant cost savings to the company, as many in house business units were duplicating the expense.
  • Deployed a single reporting platform that replaced multiple legacy reporting tools. Prior to delivery, no single version of the reporting truth existed. Resulting implementation won the Computer World Best Practice Business Intelligence Infrastructure award in 2005.

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Updated Wednesday, 25-Aug-2010 19:25:40 EDT.